MSMEDatabank

Frequently Asked Questions

Que. How can I get the best view of the webpage?

Ans : Please use IE 10+, Chrome (latest version), Mozilla Firefox (latest version). This website is mobile Device Compatible also.

Que. Where do I need to register on MSME DataBank?

Ans : MSME DataBank has facility for registration of three type of organizations, namely:
  1. MSME – this registration is for Individual MSME Units.
  2. Association – this link is for registration by Industry Associations.
  3. MSME Development Organizations – this link is for registration by various organizations under Ministry of MSME, like DC-MSME, NSIC, KVIC, Coir Board, MGIRI, NIMSME, etc.
Please register only under the appropriate category applicable to you, else your registration will be treated as invalid.

Que. I do not have Aadhaar Number / Udyog Aadhaar Number/ PAN, can I register on MSME DataBank without these?

Ans : Aadhaar Number, Udyog Aadhaar Number & PAN are mandatorily required for registration on MSME DataBank. You cannot register on MSME DataBank without these. Please see the detailed guidelines provided on MSME DataBank homepage for more details.

Que. While trying to register as MSME, I am getting the error message "This Udyog Aadhaar Number is already present in our Database"?

Ans : You have been already registered in MSME DataBank. You will receive an e-mail with your login credentials using which you can view & update your information.

Que. While trying to register as MSME, I am getting the error message "This PAN Number is already present in our Database"?

Ans : While registering on MSME DataBank we are not allowing duplicate registration with PAN (except in the case of Proprietor Unit). In case you have more than one units, you can add their details later from your dashboard. Login credentials to the dashboard will be sent on your registered e-mail ID shortly.

Que. After clicking of Validate button, the information regarding my unit is filled in the boxes below but I am not able to edit them?

Ans : The fields which we are fetching from Udyog Aadhaar Data are not editable since it will lead to mismatch between data of Udyog Aadhaar & MSME DataBank. You can proceed with entering the other information about your enterprise in the fields provided.

Que. There are some fields on which I am not able to type?

Ans : Please make sure that you are entering the numeric and alphabet in the appropriate fields. If the problem persists please update your Internet Browser.

Que. I have received e-mail containing user name/registration number for the portal but have not received password.

Ans : You will receive a separate e-mail containing your login credentials. Please wait for the same.

Que.9 I have neither received my user name nor password for the portal.

Ans : You will receive an e-mail with your login credentials using which you can view & update your information.

Que. How can I update my information in MSME DataBank?

Ans : You will receive an e-mail with your login credentials using which you can view & update your information.

Que. After login to the portal there is some information which I am not able to edit.

Ans : Since MSME DataBank is being built in sync with Udyog Aadhaar, the basic information which we are fetching from Udyog Aadhaar data is not editable since it will lead to mismatch of data between Udyog Aadhaar & MSME DataBank.

Que. After filling in all the details when I click on Submit button, there is no message displayed and the browser returns to the top of page.

Ans : Please mail the details you are trying to enter on the portal to support@msmedatabank.in.

Que. Where can I contact in case of any technical issue?

Ans : You can call MSME DataBank Helpline on +91-9599230207 or e-mail your issue to support@msmedatabank.in.

Que. Will I be issued any certificate for registration on MSME Databank?

Ans : No, MSME DataBank is built to create comprehensive database of MSMEs across the country which will facilitate in policy formulation and Public Procurement Policy of Government of India.

Que. I am a manufacturing unit but while registering on MSME DataBank my category is shown as Services.

Ans : We are fetching this data from your Udyog Aadhaar, In case you have specified yourself as Service organization while registering on Udyog Aadhaar the same will reflect here.

Que. I am a service unit but while registering on MSME DataBank my category is shown as Manufacturing.

Ans : We are fetching this data from your Udyog Aadhaar, In case you have specified yourself as Manufacturing organization while registering on Udyog Aadhaar the same will reflect here.

Que. My unit is Proprietorship unit but while registering on MSME DataBank my category is shown as Partnership.

Ans : We are fetching this data from your Udyog Aadhaar, In case you have specified yourself as Partnership organization while registering on Udyog Aadhaar the same will reflect here.

Que. I am getting error "Please provide atleast one raw material".

Ans : You need to provide the details of atleast one raw material being used by you in your enterprise.

Que. I am getting error "Please add atleast one product".

Ans : You need to provide the details of atleast one product manufactured by you. After entering all details please click on Add button on the right hand side to add the product before clicking on the submit button.

Que. I have not received my login id and password through e-mail.

Ans : There is a link (Resend Login Details) provided on homepage of www.msmedatabank.in under help menu using which you can resend the login id and password to your registered e-mail id.

Que. My registered e-mail id is wrong, I have not received login id and password, I would like to update my e-mail id.

Ans : There is a link (Update e-mail) provided on homepage of www.msmedatabank.in under help menu using which you can update your e-mail id and resend the login id and password to your new e-mail id.